The game of “tag a friend who” and relating the subject to your company's universe is also a strategy to increase interaction. 2. Good service Providing customer service through social networks is the objective of the strategy. In addition to showing that your company is more present in the digital world, you need to ensure good service for your audience . Have a professional dedicated to answering Armenia WhatsApp Number List any questions that may arise and helping your customers and prospects to solve possible problems. The social media attendant is a key part of the company's performance. This is because, fortunately, he is in daily contact with the customer and their difficulties — and this information can be crucial for improving the business. 3. Choosing the right social networks for the business One of the secrets to a good investment in this area is knowing how to choose the right social network to invest in . You don't need to register for all of them to be able to talk to your audience.
Find out which ones you really have to be in, use persona studies. At this point, you need to have a great knowledge of your audience to identify which social network they are inserted in and where they usually look for relevant information. 4. Production of videos for social networks Audiovisual is the future of social networks and more and more people are giving preference to this type of content when accessing them. That doesn't mean, however, that you have to spend a lot of money to produce videos. Some social media, such as Facebook, already provide a form of publication that creates videos from copyright-free photos and music backgrounds. In other situations, such as showing customer testimonials, showing the company's structure, or even giving tips and other informative content, video can also be a good option to get people's attention.